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Start  » Marke  » Hewlett Packard Enterprise  » HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h

HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h

HPE Foundation Care 24x7 Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h
Preis 289,86€ ohne MwSt = 350,73€ inkl. MwSt
Menge  
Hersteller Hewlett Packard Enterprise Hewlett Packard Enterprise
Art.Nr. U1YW5E


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Main Specifications

Product Description HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
 

Details
Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time:4 hours - availability:24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time:2 hours - availability:24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
Product info support - web knowledge base access - 3 years
New releases update - 3 years

 

  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Firmware updates for selected products
  • Access to technical resources
  • Software support
  • Installation advisory support
  • Software features and operational support
  • Software product and documentation updates
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